TCSM
Date: Jun 1, 2023
Location: Tianjin, Tianjin, CN, 300457
Company: John Deere
There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.
Primary Location: China (CN) - Tianjin - Tianjin
Function: Customer & Product Support
Title: TCSM - 92422
Your Position:
Major Purpose
Major Duties
- Manage and evaluate dealers: develop reasonable and effective machine service standards and participate in evaluation.
- Push the service preparation of dealers for chopping season. Lead the issues review in chopping season and track the resolution.
- Develop and follow up incentive projects implementation.
- Develop a training plan for the technicians according to service capability and requirement.
- Develops and optimizes solutions to make Connected Support deployed and expanded.
- Integrates and develops alert logic into system, make alert distribute to relevant channel partners. System daily operation.
Required
- Engineering knowledge: Engineering discipline with knowledge of electrical, or software systems, experience with sensors and controllers.
- IoT data center application: Experience of IoT data center, familiar with features/functionalities, vehicle/industry IoT background is preferred.
- CAN system knowledge and tools： Familiar with SAE J1939 standard, CAN tools or other Relevant ones, hands-on machine electrical control system testing.
- Vehicle software: Writing and reviewing software requirements of telematics, experience with vehicle systems software and component integration, automation, controls.
- Agriculture or Construction Machine background is preferred.
- Learning and self-driven, English skills in speaking & writing.
Education
- Degree in an Engineering/Technology discipline or equivalent experience. - Master’s degree
What You'll Get
At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Click here to find out more about our Total Rewards Package.
The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. An Equal Opportunity Employer, John Deere requires a diversity of people, perspectives and ideas to address the complex challenges of its global business. John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with disability.
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Agricultural, Data Center, Testing, Technical Support, Agriculture, Technology, Customer Service