Share this Job

User Experience Researcher

Date: Apr 21, 2022

Location: Chicago, Illinois, US

Company: John Deere

At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns, and megacities. We live up to the legacy our founder forged in a one-room blacksmith's shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard.


Primary Location: United States (US) - Illinois  - Chicago  
Function: Information Technology
Title: User Experience Researcher - 81978 

Onsite/Remote: Onsite Position 


Visa sponsorship is NOT available for this position.  

Your Responsibilities

As a User Experience Researcher located in Chicago, IL you will be responsible for collaborating with Software Engineers, Product Owners, and UX Designers to drive the overall design and development of the John Deere Sales Center Dealer web application used by John Deere Dealers around the world.  Your primary responsibility will be around user interface usability and research. Your duties will include:

  • Conducting UX research for dealership systems
  • Conducting UX research at dealer events
  • Working with UX designers to implement solutions to concerns uncovered in research
  • Creating research reports, user journey maps, workflows, personas, day-in-the-life scenarios, and use case summaries to help deepen the organizational understanding of our users
  • Working with designers and software engineers to prototype and evaluate alternate solutions

What Skills You Need

  • 4 or more years of professional experience in UX research
  • 4 or more years of experience using a variety of research tools and methodology
  • 3 or more years of work experience in an Agile/Scrum team environment
  • 4 or more years of varied UX design experience (e.g. creating wireframes, mock-ups, prototypes, and specifications)
  • 4 or more years of experience working in a team environment
  • Effective interpersonal communication, negotiation, and conflict resolution skills
  • Experience collaborating with multiple business stakeholders to provide information technology solutions

What Makes You Stand Out

  • Expertise in Figma
  • Knowledge of statistics and research study design
  • Experience in design thinking
  • Knowledge of dealer workflows, challenges, and needs


Ideally you will have a degree or equivalent related work experience in the following:

  • Bachelor's degree in IT, Computer Science, Research, or equivalent experience



What You'll Get


At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Click here to find out more about our Total Rewards Package.


The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. 


An Equal Opportunity Employer, John Deere requires a diversity of people, perspectives and ideas to address the complex challenges of its global business.  John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with disability.





Job Segment: Outside Sales, Computer Science, User Experience, Sales, Technology