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Insurance Coordinator

Date: Jan 11, 2019

Location: Johnston, IA, US, 50131

Company: John Deere

There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

Primary Location: United States (US) - Iowa (US-IA) - Johnston 
Function: Financial Services
Title: Insurance Coordinator - 51561


Your Responsibilities


As an Insurance Coordinator for John Deere Financial (JDF) in Johnston, Iowa, you will be responsible for communicating with customers, insurance agents, and dealers to verify insurance on retail and lease accounts financed through JDF. In addition, you will:


  • Respond to inquiries from internal staff, dealers, Sentry Insurance, outside insurance agencies and customers
  • Maintain accurate records and enter data into appropriate systems
  • Evaluate insurance documentation provided from insurance companies to verify collateral is insured
  • Support the claims process by providing relevant documentation to appropriate parties


Visa sponsorship is NOT available for this position.


What Skills You Need


  • Ability to work effectively in a close team environment
  • Strong attention to detail
  • Experience in a call center environment that utilizes customer service quality standards
  • Excellent business communication, both verbal and written
  • Working knowledge of Microsoft Office programs, specifically Word, Excel, and Outlook
  • Effective negotiation, conflict resolution and problem-solving skills
  • Ability to use various department specific computer programs


What Makes You Stand Out


  • Experience working in a finance or insurance environment
  • Knowledge of Accounting fundamentals, including debits/credits 
  • Successful experience working in a team environment


Education (or equivalent work experience)

Ideally you will have a degree or equivalent related work experience in the following:


  • Bachelor's Degree in Business / Management or equivalent experience in a customer service environment


No relocation benefits are available for this position.


What You'll Get


At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Click here to find out more about our Total Rewards Package.


The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.


John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.


Nearest Major Market: Des Moines

Job Segment: Business Manager, Call Center, Management, Customer Service