Senior Solution Architect - Indaiatuba/SP

Major Duties

• Develop end-to-end solution architectures for digital operations platforms, ensuring scalability, security, and compliance.
• Align architecture with ECPOST product family objectives and enterprise technology standards.
• Define and enforce architectural principles for ServiceNow governance, ITIL-to-Agile transformation, and DevOps integration.
• Establish standards for observability, event correlation, and AI Ops adoption.
• Lead rationalization of monitoring and observability tools (e.g., transition from legacy platforms to Datadog).
• Embed risk tracking and automated compliance checks into solution designs.
• Ensure CMDB integrity and lifecycle management for digital assets.
• Architect frameworks for AI-driven automation, self-healing capabilities, and zero-touch operations.
• Support initiatives for real-time voice translation, knowledge management AI, and agentic experiences.

What Skills You Need

• 12+ years IT experience, 3-5 years system architecture design
• Solid background in AI and machine learning techniques.
• Expertise in enterprise architecture frameworks and cloud-native design.
• Strong knowledge of ITIL, DevOps, and automation technologies.
• Experience with observability platforms, AI Ops, and CMDB governance.
• Excellent communication and stakeholder management skills.
• Strong capability in integrating Large Language Models like GPT- 4/5 into enterprise solutions.  
• Deep understanding of one of the cloud platforms with experience of deploying infrastructure as a code using Cloud Formation or Terraform.
• Implementation experience of engineering practices like TDD, DevSecOps, Software automation, CI/CD. Strong understanding of Agile and XP practices.
• Skilled at implementing appropriate design patterns, microservices framework, loosely coupled architecture and scalable applications.
• Deep understanding of API development, management, and strategy. Experience in designing RESTful and GraphQL APIs for scalability and performance.
• Deep understanding of security frameworks, authentication and authorization schemes.
• Experience in Application stack modernization and migrations

What Makes You Stand Out

• Strong background in Data Analytics and Data Architecture
• Deep experience in Infrastructure, digital operations and support
• Solution Architecture experience

Education

Bachelor's degree in Engineering/IT/Computer Science discipline or equivalent experience