Customer Onboarding Specialist

There are over 8 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber, and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

John Deere Bank S.A. is one of the European branches for John Deere Financial, along UK, Spain, Germany, and Luxembourg. The primary activity is providing financial services to customers and dealers who want to finance John Deere equipment.

In our financial department, you can expect an international team with a global presence in a highly collaborating network using benchmark processes and systems (e.g., SAP ERP) to support the business objectives. Our teams are working in an innovative environment where new ideas (e.g., artificial intelligence) and continuous process improvements are appreciated and promoted. We provide the best solutions and opportunities for our employees with high engagement toward creative thinkers with outstanding financial expertise.

Due to the development of John Deere Bank in Poznań, we are currently seeking candidates for the position of:

Customer Onboarding Specialist

(Substitution)

Poznań, Poland

Your responsibilities:​

• Perform “Know-Your-Customer” (KYC) due diligence at the onset of new business relationship with a John Deere Financial customer and during periodical reviews to ensure John Deere Financial complies with anti-money laundering (AML) and counter-terrorist financing (CTF) requirements.
• Follow up with customers and dealers to ensure receipt of required KYC documentation.
• Accurately document and update records in required systems.
• Identify and report “red flags” with regards to AML & CTF.
• Review and assess sanctions screening results.
• Review and improve - in collaboration with John Deere Financial’s compliance team - existing procedures and create new ones if and when required.
• Possibility to participate in the digital transformation and automation of John Deere Financial’s customer onboarding processes.

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Our requirements:

• 2+ years of experience in banking, crypto, fintech covering KYC/AML domain or audit roles within the financial sector.
• Bachelor’s degree preferably in Business / Law / Compliance / Economics or equivalent work experience.
• English C1, both written and spoken.
• Analytical and problem-solving skills.
• Proven experience of documenting processes in a clear and structured manner.
• Ability to consistently meet productivity targets without compromising compliance or quality.
• Ability to work both independently and as part of a team with a diverse environment.
• Capable of working both autonomously and collaboratively within cross-functional teams.
• Customer focused mindset with compliance driven approach.

Nive to have:

• German, Portuguese and/or Spanish are considered a strong advantage.
• Interest in SQL, data analytics and MS Excel

What we offer:​

• Substitution contract.
• Strong support for work-life balance, including flexible working hours (start time between 7:00 and 10:00 AM) and a hybrid work model at Business Garden in Poznań.
• Opportunities for professional development within the company, with strong support for internal career growth.
• Employee referral program.
• Additional vacation days based on length of employment.
• Holiday allowance when taking at least 2 weeks off.
• Daily use of a foreign language in a friendly international working environment.
• Private medical care, life insurance, sports card, meal allowance, language courses, a social fund budget, and various additional fun events in our office.
• Free access to our e-learning platform, featuring over 1,000 courses.

Please attach an English version of your CV.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a qualified individual with disability.