Senior Customer Onboarding Specialist

There are over 8 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber, and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.
John Deere Bank S.A. is the European Headquarters for John Deere Financial and maintains branch offices in the UK, Spain, Germany, and Poland. The primary activity is providing financial services to customers and dealers who want to finance John Deere equipment. 

In our financial department, you can expect an international team with a global presence in a highly collaborating network using benchmark processes and systems (e.g., SAP ERP) to support the business objectives. Our teams are working in an innovative environment where new ideas (e.g., artificial intelligence) and continuous process improvements are appreciated and promoted. We provide the best solutions and opportunities for our employees with high engagement toward creative thinkers with outstanding financial expertise.

Our financial department is currently seeking candidates for the position of:

Senior Customer Onboarding Specialist
Poznań, Poland

Your major responsibilities will be: 

• Perform “Know-Your-Customer” (KYC) due diligence at the onset of new business relationship with a John Deere Financial customer and during periodical reviews to ensure John Deere Financial complies with anti-money laundering (AML) and counter-terrorist financing (CTF) requirements.
• Follow up with customers and dealers to ensure receipt of required KYC documentation.
• Accurately document and update records in required systems.
• Identify and report “red-flags” with regards to AML & CTF. 
• Review and assess sanctions screening results.
• Review and improve - in collaboration with John Deere Financial’s compliance team - existing procedures and create new ones if and when required.
• Participate in the digital transformation and automation of John Deere Financial’s customer onboarding processes.
• Support in responding to inquiries, audits and regulatory inspections.
• Continuously look for improvements in processes and how they are implemented in our systems.
• Coach, train and mentor more junior team members.
• Participate in regional projects.

Skills we are looking for:

• 3+ years of experience in KYC, AML &CF compliance, or within the audit functions within the financial sector would be a plus.
• Excellent analytical and strong problem-solving skills.
• Strong operational skills - translate complex processes into easy-to-follow instructions.
• Ability to work to tight deadlines, while maintaining close attention to detail.
• Fluency in English is essential. German or Spanish would be a strong advantage.
• University degree preferably in Business / Law / Compliance / Economics or equivalent work experience.
• Ability to work both independently and as part of a team with a diverse environment.
• Comprehension of complex customer ownership structure. 

What we offer:

• An employment contract.
• Flexible working hours and a hybrid work model at Business Garden in Poznan.
• Daily use of a foreign language with a friendly international working environment.
• Opportunities for professional development within the company; strong support for career growth.
• Private health care, a sports card, meal allowance, language courses, a social fund budget, and many additional activities in our office.
• Free access to our e-learning platform, featuring over 1,000 courses, including offerings from LinkedIn Learning and Coursera.

Please share an English version of your CV.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a qualified individual with disability.