Warranty Administrator
Date: Dec 21, 2024
Location: Kernersville, North Carolina, US, 27284
Company: John Deere
There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.
John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.
Primary Location: United States (US) - North Carolina - Kernersville
Function: Customer & Product Support
Title: Warranty Administrator - 109634
Onsite/Remote:Onsite Position
Your Responsibilities
As a Warranty Administrator for John Deere Kernersville (East Campus) located in Kernersville, NC, you will be responsible to evaluate and determine responsibility for warranty claims, produce, update, and provide accurate reports for others by collecting data from a variety of standard sources and inputting into standard formats. In addition, you will:
- Develop data analysis tools as necessary to better understand emerging issues and systemic warranty drivers
- Track trends in customer and product data, compare to goals, and work with appropriate departments so that necessary actions will be taken
- Identify and assist with implementation of safety, cost reduction, quality, ergonomic improvements and efficiency improvements
VISA sponsorship is NOT available for this position.
What Skills You Need
- Must have good communication and organizational skills and an understanding of manufacturing processes
- Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions, and formulating plans or policies
- Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements
- Planning and prioritizing work to meet commitments aligned with organizational goals
- Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed
- Proficient with Excel and PowerPoint
- 1 or more years of experience with manufacturing
What Makes You Stand Out
- Data Analysis Skills and proficiency in databases a plus
- Must have good problem solving and analytical skills and should have the ability to work independently, self-directed and be solutions oriented
Education
Ideally you will have a degree or equivalent related work experience in the following:
- Bachelor degree in Engineering or technology
What You'll Get
At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:
- Flexible work arrangements
- Highly competitive base pay and performance bonuses
- Savings & Retirement benefits (401K and Defined Contribution)
- Healthcare benefits with a generous company contribution in the Health Savings Account
- Adoption assistance
- Employee Assistance Programs
- Tuition assistance
- Fitness subsidies and on-site gyms at specific Deere locations
- Charitable contribution match
- Employee Purchase Plan & numerous discount programs for personal use
$56,784.00 - $85,176.00 + Benefits
Follow this link to learn more about our Total Rewards Package https://bit.ly/3XCd8fL
The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.
The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company's board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.
ACA Section 1557 Nondiscrimination Notice
The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.
Nearest Major Market: Greensboro
Job Segment:
Engineer, Engineering