Communications Manager, Warranty and Problem Resolution

Date: Jun 4, 2023

Location: Poznan, Wielkopolskie, PL, 60-198

Company: John Deere

There are over 8 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.


To support the growth of John Deere Polska Business Service Center office in Poznan, we are currently seeking a:


Communications Manager

Warranty and Problem Resolution

Poznan, Poland



As a Manager, Communications at the BSC located in (Poznan, Poland), you will be responsible for leading the communication to dealers, field staff, and internal stakeholders. You will work closely with the John Deere Warranty Administration Policy Team to update policy documents and distribute information to appropriate channels.


Your Responsibilities:

  • Providing strategic counsel to business management on communications issues in Policy and Legal teams,
  • Planning, editing, and managing publications or other communication products,
  • Organizing, and facilitating employee meetings to cascade a common message and providing a forum for clarification of questions in Legal and Policy area,
  • Managing our retention policy and practices,
  • Facilitating communication between legal and policy administration team,


What It Takes:

  • At least 5 years’ experience in leading communications position,
  • 3+ years working in Microsoft suite, Adobe, and HTML
  • 3+ years in working with printed communication.
  • Degree in an Education, Communications, Marketing, Business/Management discipline,
  • Fluent in English,


Nice to have:

  • 3+ years in working with dealer communication.
  • 3+ years managing communications to a diverse audience.
  • 3+ years managing communication storage and retention.
  • 3+ years working with multiple publication tools.
  • German language skills


What We Offer:

  • An attractive compensation package including variable pay program, life cover/income protection benefits.
  • Flexible working solutions to balance family and career, part-time possibilities
  • Development and learning opportunities to support current needs and future aspirations.
  • Be part of a dynamic and enthusiastic team
  • Modern and comfortable office area in Business Garden, Poznan

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.


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